Salesforce is an amazing CRM (Customer Relationship Management) tool that has changed the way businesses communicate with their clients. When you collaborate with a Salesforce development company, they can help you with marketing, sales, and customer support.
That’s why it’s important to partner with a reputed company, and in today’s blog we’ll dive deep into 13 advantages of SalesForce. Let’s begin, shall we?
Top 13 Benefits of Using Salesforce Development for Enterprises
1) Automate Workflows with Artificial Intelligence
The built in AI tool called Einstein seamlessly integrates with its platform to automate tasks. This tool helps businesses make smarter decisions, enhance customer experiences and boost productivity. It can also analyze customer data to provide personalized product and service recommendations.
2) Enhanced Customer Insights
By using tools such as Power BI dashboards, businesses can gain in-depth insights on data such as customer behavior, preferences and pain points. This helps in delivering a customized and efficient service. Businesses can also use these customer insights to further improve their services.
3) Seamless Collaboration
A Salesforce development company can customize features to enhance collaboration against different departments within the organization. Whether it’s sales, marketing or service teams, everyone can work from a unified platform!
4) Scalability
As your business grows, so do your CRM needs. Salesforce is a highly scalable platform that allows you to add new features, users and capabilities without the assistance of complex configurations. This is beneficial for businesses looking for long-term solutions.
5) Data Security
Known for its strong security features such as data encryption, multi factor authentication and regular security updates, Salesforce can help your business secure your sensitive data.
6) Improved Decision Making
Integrating Salesforce with Power Bi dashboard can help you visualize data and reporting capabilities. This helps business owners make better decisions with real time insights and improve their services.
7) Customization
Compared to several prepared CRM solutions, Salesforce provides an extensive selection of customization choices. A Salesforce development company may modify the platform to fit your company’s specific needs by creating dashboards, reports, and workflows that cater to what you do.
8) Mobile Accessibility
With Salesforce mobile app, teams can access important CRM data on the go! This is important if businesses need information quickly and ensure continuous productivity and responsiveness.
9) Third Party Integrations
Numerous third-party links are provided by Salesforce. A Salesforce development company will ensure smooth integrations with your current tech stack, whether you want to combine it with marketing automation tools, ERP systems, or collaboration platforms.
10) Enhanced Customer Support
Any CRM’s main goal is to strengthen the customer experience. Businesses can significantly boost customer satisfaction and loyalty by using Salesforce to customize customer interactions, address inquiries quicker, and offer superior service.
11) Increased Revenue
Another notable advantage of Salesforce is that it helps in data processing and automates the storage of data. It makes it simpler for employees to dedicate their time to developing relationships with clients and increasing earnings and sales.
Businesses can customize marketing campaigns based on past purchases and other customer information through the use of the marketing automation tool. This way, businesses can approach clients and receive a higher conversion rate.
12) Increased Lead Qualification with Email Tracking
Another way a Salesforce development company can help is by email tracking communication. Email tracking helps in monitoring all the emails that have been sent so far, track lead generation and identify which leads are advancing or which ones need more attention.
Using email tracking in Salesforce CRM allows you to customize your outreach strategies and make changes based on the insights gained.
13) Estimate Proposals with Accuracy
With the Salesforce CRM software, you can track all your sales proposals and prevent overestimating your expected demand. Additionally, you can also track customer responses to sales proposals. This allows you to follow up with prospects and see when they need information.
Why Choose a Salesforce Development Company?
By working with a qualified Salesforce development company, you can customize the platform to your specific business requirements. They can help you optimize your Salesforce investment by helping you create personalized dashboards, procedures, and automation.
If you take advantage of tools such as Power BI Development Company , you gain an extra layer of analytics to help you make decisions. This results not only in efficiency but also better customer relationships, helping to drive long-term business success.
Conclusion; Why OrangeMantra is your go to Solution
To sum up everything we’ve just read; Salesforce can prove to be a gamechanger for your business. If you’re looking for a Salesforce development company, then check out OrangeMantra.
With 22 years of work experience up their sleeve, they’ve worked with clients such as Nestle, Haldirams and Panasonic. Whether you’re a startup or an enterprise, their Salesforce solutions can help you gain that competitive edge.
Ready to skyrocket your business with Salesforce? Contact them now to find out more!
