Roku: with its popularity, easy access to stream an unlimited volume of channels to a variety of devices. However, like every other gadget, it sometimes runs into several problems really annoying to the users. Call Toll free Number 844-539-9831
Some of the most common issues that might occur while using Roku are: channel jumping : when Roku automatically starts switching their channels without anybody’s manual control, which really does interfere with the view of favorite shows and movies. What exactly is channel jumping pertaining to Roku and possibly its causes along with some practical solutions toward fixing this problem? We discuss all that in this blog.
What is Channel Jumping on Roku?
Channel jumping is such an unfavorable scenario wherein Roku, somehow starts scanning through channels and seems to just start jumping out from nowhere randomly from applications you do not desire. Maybe your streaming application on your device closes or jumps to the home screen, hanging you in a show. This bug in the system, though softly irritating, can really disrupt how well Roku performs.
Common Causes of Channel Jumping on Roku
Possible causes of channel jumping to your Roku can be caused by either hardware or software, along with external interference.
1. Damaged remote control
Another very common villain is when your remote control breaks down. When the buttons of your remote stick, are dented or are overly sensitive, your device will change channels uncontrollably. Moreover, if your remote control goes dead, then your device will receive incorrect signals which, in turn, makes your device function erratically like changing channels.
2. Interference from Other Devices
Most probably, if you have several remotes or other electronic devices in your house, it may means that interference from those systems has also contributed to the channel jumping. In that sense, you might be having numerous remotes, smart home system devices, or even smartphones that sometimes send signals interfering with how your Roku system works.
3. Software Bugs and Glitches
Like all technology devices, a Roku works with the operation of softwares. If your Roku is running the software that is outdated, or the system has a bug, then you are likely to face channel jumping, which probably may cause other problems, for example, buffer issues and disconnections.
4. Overheating
Besides, if a Roku stays on for too long, is enclosed in an under-ventilated space, or located near other devices that consume more heat, then this will make the unit overheat, causing performance problems- such as sudden reboots or random channel changes.
5. App-Specific Issues
There could be cases whereby the channel jumping only applies for one application. It could be due to a bug or glitch in the application. In other instances, there could be certain mobile streaming applications that may cause your Roku device to crash with a back-to-home screen option. This creates a sense of channel changing.
How to Fix Channel Jumping on Roku
Fortunately, to fix the channel jumping on Roku, there are a couple of simple steps you can take. These are a few methods that work for a variety of causes.
1. Check the Remote Control
Let’s start by checking your Roku remote to look for any sort of physical damage or sticky buttons. If the following have a sticky look, clean them out with a soft cloth; otherwise, just replace the batteries to see if low battery power might be your problem. You may even use the Roku mobile app as an interim remote in order to know if the issue continues to occur.
2. Other devices isolation
Remove all other remote or electronic devices/smart home systems from interfering with your Roku. Try to distance your Roku as much as possible from the other electronics. You must also isolate other devices that have IR or are wireless, such as other remotes in your household. Also, if you’re using a universal remote, take some time to review those settings to see if you might have inadvertently configured something for interference.
3. Upgrade Roku Software
The upgrade of Roku software is a very helpful feature as it can eliminate bugs and glitches that could be a chief cause of channel jumping. Under Settings > System > System Update, click on Check Now. Download an available upgrade and install it. With the constant update of a Roku device, you are assured that you have the latest fixes and improvements from the company.
4. Ventilation
Keep your Roku properly ventilated. The unit should not be enclosed or close to any units that tend to heat up. You can always have an exhaust fan outside in case you need to cool it down a bit. Unplug the Roku in case it overheats while idle.
5. Remove and Install Identified Problem Applications
If channel jumping is happening only with that particular application, then uninstall that application and install it again because its internal defects may be creating this problem. For this go to Setting > System > Remove Channel and remove that irritating application. Then, search for the same application in the Channel Store and reinstall it.
6. Final Option- Factory Reset
But, if nothing works for you, you can even consider factory resetting your Roku. This would basically bring the device to factory defaults; that is, all apps and your preferences are erased. A factory reset can be done through Settings > System > Advanced System Settings > Factory Reset . After the factory reset, expect to set up everything all over again.Or call Toll free Number 24×7 844-539-9831
